POST-CALL SURVEYS
Know whether your students are happy with automatic, customizable surveys using scales, true/false, agree/disagree, and multiple choice questions.

Rated Best Campus in North America!

New Semester | New Ideas
Welcome Back Students!

How Can We Help You?

Schedule a Campus Tour

Auto-Pay Tuition by Phone

(206) 774-8360SELF-SERVICE OPTIONS
Let students handle standard tasks themselves like making a tuition payment, and paying fees or fines using interactive voice response.

Check your Registration Status

(206) 774-8360SELF-SERVICE OPTIONS
Let students check their application or registration status, holiday hours, and more without talking to faculty or going in person.

Reaching Us Is EasyOMNICHANNEL OPTIONS
Give your patients more choices with voice, chat, SMS, and email. Monitor and track interactions to improve patient satisfaction.

CALL QUEUES
Place calls in queues with customized messaging and options for students/faculty to receive a callback so you never miss a call.

Give Us A Call

We'll route you to the right contact every time.

SMS TEXT QUEUES
Reduce your call volume and let staff members answer multiple texts simultaneously. Queue messages, auto-respond, and prioritize texts just like you would with voice calls.

Text Us

Don't wait on hold. Text us at your convenience.

EMAIL QUEUES
Route emails to specific queues based on key phrases (e.g., admissions, registration, student loans) or the receiving email address.

Send email

Perfect if you need to send and receive attachments.

USE WITH UNIFIED COMMUNICATIONS
Use our UCaaS solution for Advisor visits, virtual campus tours, etc.

Schedule a Virtual campus tour

See everything our College has to offer from the comfort of your home.

BRANDABLE WEBCHAT
Make it easier for students visiting your site to contact you while also increasing new student applications.

Web Chat

Got a question or request? Talk to us right now by clicking the webchat icon.

Better Student Experiences with
Contact Center for Higher Education

Never Miss an Important Call

Place calls in queue or give students the option for a callback. Quickly route them to the right person every time.

Send Timely Reminders

Proactively send notifications (weather, safety, events) and reminders (tuition/registration deadlines) with students, parents, and faculty by using automated two-way notifications via voice, text, and email.

Give Students More Ways To Connect

Make it easier for students to interact with you (especially for sensitive topics) via email, webchat, or SMS text messages.

Reduce Call Volume with Self-Service Tools

Give students the convenience of paying bills or finding answers to common questions using self-service tools.

Get Happier Students with Quality Management

Track how well student interactions went with call monitoring, recordings, and post-call surveys. Use AI to focus on the right calls with sentiment analysis.

Perfect For:

  • Colleges
  • Universities
  • Trade Schools
  • Virtual Learning

Use Cases:

  • Faculty Appointment Booking & Confirmation
  • Tuition other Fee Payments
  • Application/Registration Status
  • Student and Faculty Notifications (weather, safety, campus events)
  • IT Help for Students and Faculty
  • Anonymous Student Help Hotlines
HIPAA

Our solutions conform with HIPAA requirements and we will execute a HIPAA Business Associate Agreement with Covered Entities.

PCI DSS

Our payment processing system has passed the strict testing procedures necessary to be compliant with the PCI Data Security Standards (PCI DSS).