POST-CALL SURVEYS
Know whether your patients are happy with automatic, customizable surveys using scales, true/false, agree/disagree, and multiple choice questions.Thank you for rating us
Know whether your patients are happy with automatic, customizable surveys using scales, true/false, agree/disagree, and multiple choice questions.
Thank you for rating us
Best in State for Patient Experience!
How Can We Help You?
Make an Appointment
Auto-Pay Bill by Phone
(703) 466-0688SELF-SERVICE OPTIONS
Let patients handle standard tasks themselves like making a payment using interactive voice response.
Get Contactless Lab Results
(703) 466-0688SELF-SERVICE OPTIONS
Allow patients to securely access information like lab results, bill balances, etc. without talking to staff.
Reaching Us Is EasyOMNICHANNEL OPTIONS
Give your patients more choices with voice, chat, SMS, and email. Monitor and track interactions to improve patient satisfaction.
CALL QUEUES
Place calls in queues with customized messaging and options for patients to receive a callback so you never miss a call.
Place calls in queues with customized messaging and options for patients to receive a callback so you never miss a call.
Give Us A Call
We'll route you to the right contact every time.
SMS TEXT QUEUES
Reduce your call volume and let staff members answer multiple texts simultaneously. Queue messages, auto-respond, and prioritize texts just like you would with voice calls.
Reduce your call volume and let staff members answer multiple texts simultaneously. Queue messages, auto-respond, and prioritize texts just like you would with voice calls.
Text Us
Great for discrete conversations!
EMAIL QUEUES
Route emails to specific queues based on key phrases or the receiving email address.
Route emails to specific queues based on key phrases or the receiving email address.
Send email
Perfect if you need to send and receive attachments.
USE WITH UNIFIED COMMUNICATIONS
Use our UCaaS solution to provide secure telehealth visits via video conferencing.
Use our UCaaS solution to provide secure telehealth visits via video conferencing.
Schedule a Telehealth Consult
Get the help you need even if you can't make it to the office.
BRANDABLE WEBCHAT
Make it easier for patients visiting your site to contact you while also increasing new patient sign ups. Proactively invite users to chat. Use chat IVRs to handle common requests. Use custom forms to capture details before placing chat in queue.
Make it easier for patients visiting your site to contact you while also increasing new patient sign ups. Proactively invite users to chat. Use chat IVRs to handle common requests. Use custom forms to capture details before placing chat in queue.
Web Chat
Get the help you need even if you can't make it to the office.
